Contact us
You need information to prepare your journey easily? You wish to have information concerning your reservation? You wish to contact us to organise your journey on our lines?
Our teams answer your questions at the following address and phone number.
47, rue de Sébastopol BP 3736 98846 NOUMEA CEDEX
Opening hours: from Monday to Friday, 7:45 AM to 5:00 PM
Saturday, 8:00 AM to 11:00 AM
The 1st Wednesday of every month opening at 8:30 AM
Reservation
Phone: (687) 26 55 00
Fax: (687) 26 55 61
Cargo Export
Phone: (687) 26 55 22
Fax: (687) 26 36 55
Cargo import
Phone: (687) 35 15 30
Fax: (687) 35 19 01
Flying Blue
Phone: (687) 41 48 49
Fax: (687) 25 88 40
Reservation and Customer service
For any claims about bookings, travel, baggage, you can use this form on line.
Level 2, 117 York Street, Sydney
Reservation
Phone: (+612) 9264 4866
Phone: 1300 655737
Fax: (+612) 9264 3266
E-mail: reservations@aircalin.com.au
Cargo
Sydney
Phone: (+61) 03 9334 2623 / (+61) 03 8336 5344 / (+61) 03 8336 5241
Mobile: (+61) 03 2321 338
Fax: (+61) 03 8336 5059
Brisbane
Phone: (+61) 07 3860 4555
Fax: (+61) 07 3860 4888
Brisbane International Airport Terminal – Level 1 – QLD 4009
Melbourne
Phone: (+61) 07 3860 6700
Fax: (+61) 07 3860 6755
Level 1, Menzies Aviation Bldg, 1 Apac Drive, Melbourne Airport
Reservation
Tel : Toll Free (from anywhere in New Zealand) 0508 247 225 or +61 2 9264 4866
E-mail: reservations@aircalin.co.nz
Cargo
Phone: (642) 1815.226
4, Rue Ventadour 75001 PARIS
Reservation
Phone: (33) 1 78 09 08 09
Fax: (33) 1 42 96 93 59
Italy
Aircalin c/o Interplanet
Phone number : + 39 0267730260
Email address : aircalin@interplanet-gsa.it
UK
Aircalin c/o Flight Directors
Phone number : +44 (0)1293 874978
Email address : aircalin@flightdirectors.com
Germany
Aircalin c/o Airpass GmbH
Phone number : + 49 (0)6031 73760
Email address : aircalin@airpasshome.de
Other Europe
Aircalin
Phone number : +33 (0)1 78090809
Email address : infos@aircalin.fr
RESERVATIONS & TICKETING
Tel: (81) 3 6205 7063
Office Hours: Monday – Friday 9:30 – 17:30 (except Japanese National Holiday)
CARGO (Air France)
Tel: (81) 3 5797 8570
Tahiti Faa'a airport - BP 6485 98702 FAAA CENTRE
Reservation
Phone: (689) 40 85 09 04
Fax: (689) 40 85 09 05
Cargo
Phone: (689) 40 86 42 27
Fax: (689) 40 86 42 30
Office 24B, 1st Floor, International Arrival Nadi Airport - PO Box 9938 FIDJI
Reservation
Phone: (679) 672 21 45
Fax: (679) 672 02 36
Cargo
Phone: (679) 672 15 80
Fax: (679) 672 15 81
Rossi Ocean Walk Kumul Highway BP 882 Port-Vila VANUATU
Reservation
Phone: (678) 227 39
Fax: (678) 243 01
Cargo
Phone: (678) 227 39
Wallis - BP 49 MATA UTU 98600 WALLIS
Reservation
Phone: (681) 72 00 00
Fax: (681) 72 27 11
Cargo
Phone: (681) 72 00 00
Fax: (681) 72 27 11
Hong Kong
Unit 2503, 25/F Island Place Tower, 510 King’s Road, North Point, Hong Kong
Reservation
Tel: (852) 2926 2030
Fax: (852) 2187 3443
Email：pamoperation@pam.com.hk
China - Beijing
Unit 602, 6/F, The Spaces International Center, No. 8 Dong Da Qiao Road, Chao Yang District, Beijing
Reservation
Toll free : 400 813 8183
Tel: (8610) 5870 2579
Fax: (8610) 5870 3619
Email：pambjs@pam.com.hk
China - Shanghai
12H Zhaofong Universe Building, 1800 West Zhongshan Road, Xuhui District, Shanghai
Reservation
Tel: (8621) 6440 0032
Fax: (8621) 6440 0038
Email：pamsha@pam.com.hk
China - Guangzhou
Room1806, B Tower China Shine Plaza, No.3-15 Lin He Xi Road, Guangzhou
Reservation
Tel: (8620) 3839 9746
Fax: (8620) 8523 7495
Email：pamcan@pam.com.hk
8F, No 137 Nanking East Road Sec 2 Taipei, 104 Taiwan
Reservation
Phone: (886) 2 2515 2371 – ext. 880
Fax : (886) 2 2517 8221
5th Floor, NIA Building, 14 Cheonggyecheon-ro, Jung-gu Seoul Korea 04520
Reservation
Phone: (82)2 3708 8596
Fax: (82)2 3708 8520
Cargo
Phone: (682) 32744.4910
Fax: (682) 32744.4912
AirlinePros
Réservation eand Customer service
Graybar Building
420 Lexington Ave. Suite 2523
New York, NY 10170
Phone: (1) 800 254 7251
For any other suggestions or claims, you can use this document.
Your comments and complaints concerning Aircalin’s services may be submitted to the American division of the Aviation Consumer Protection Division.
On the website: Aviation Consumer Protection Division
By telephone: au 1 (202) 366–2220 (voix) ou 1 (202) 366–0511 (TTY)
By postal address:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Toronto : 5915 Airport Raod, Suite 830 Mississauga, ON Canada L4V1T1
Fax: +(1 416) 972 0185
Vancouver : 666 Burrard Street, Suite 500 Vancouver, BC Canada V6C 3P6
Fax: +(1 604) 681 8953
Reservation
Phone: 877-779-7020 Toll Free Number