Update : march 23-05:15pm
Since the appearance of the Coronavirus, Aircalin has been in constant contact with the authorities to follow the development of the situation and keep you informed.
To allow you to book your trip with complete peace of mind, Aircalin extends its exceptional commercial measures to its entire network and offers you more flexibility.
For all Aircalin tickets (ticket number starting with 063) purchased at one of the company's points of sale or its distributors, whether these are already existing tickets or to be booked until March 31:
- the postponements of dates and / or changes of destination will be free of modification fees for a rescheduled departure before June 30, 2020 (however, readjustment to the applicable level if the initial price is no longer available)
- for passengers with bookings for travel before 30 June 2020 who wish to cancel their booking, Aircalin will waive cancellation fees and give a non-refundable voucher (to the value of your current booking) valid for 1 year for purchase of a new Aircalin ticket. If you wish to cancel your booking, you can contact us at our dedicated email address firstname.lastname@example.org mentionning your booking reférence, first and last name, email address and phone number.
- cancellations according to the initial conditions of the ticket purchased remain valid.
For any flight ticket purchase or modification of bookings, please contact our commercial agency by phone +687 26.55.00 from 08:00am to 04:30pm Monday to Friday or by email at email@example.com.
For any questions regarding a Flying Blue booking, please contact Flying Blue : +687 41.48.49